Morocan Art

Online Shopping

Order Acceptance: Your order is accepted upon shipment, unless canceled in accordance with our cancellation policy.

Product Information: While we strive to ensure accurate product descriptions and images, there may be slight variations.

Order Placement: By placing an order, you confirm that the provided information is accurate and authorize payment.

Shipping Policy

Tracking Information: You will receive a tracking number to monitor your order’s progress.

Shipping Costs: Shipping costs are calculated at checkout and may vary based on the shipping address and order total.

Shipping Time: We aim to process and ship orders promptly. However, delivery times may vary depending on your location and other factors.  

Shipping Carrier: We typically use UPS and FEDEX to deliver orders.

Return Policy

Refund: Refunds, if applicable, will be issued in the original form of payment.

Exchange Only: We currently only offer exchanges for online purchases within 15 days of delivery.

Return Authorization: To initiate an exchange, please contact us at info@morocaneart.com with your order number and reason for exchange.

Return Shipping: You will be responsible for return shipping costs.

Item Condition: Returned items must be unused, undamaged, and in original packaging.

Information We Collect

We collect several types of information from and about users of our Website:

• Personal Information: When you place an order, create an account, or contact us, you may provide us with certain personal information, such as your name, billing and shipping address, email address, phone number, and payment information.
• Data Collected Automatically: When you visit our Website, we may collect certain information automatically through cookies and other tracking technologies. This information may include your device identifier, IP address, operating system, browser type, browsing history, and demographic information.

How We Use Your Information

We use the information we collect for the following purposes:

• To fulfill your orders and provide you with the products you purchase.  
• To create and manage your account.
• To send you marketing and promotional communications (with your consent).
• To personalize your experience on our Website.
• To improve our Website and products.
• To analyze trends and statistics.
• To comply with legal and regulatory requirements.

Sharing Your Information

We may share your information with third-party service providers who help us operate our business and provide our services. These service providers may be located in countries outside of your own. We will only share your information with service providers who have agreed to comply with strict data security requirements.  

We may also share your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to protect our rights or the rights of others.

Your Choices

You have choices regarding your information:

• Cookies: You can choose to set your web browser to refuse cookies or to alert you when a cookie is being sent. However, some parts of our Website may not function properly if you refuse cookies.
• Marketing Communications: You can unsubscribe from our marketing emails by clicking on the “unsubscribe” link at the bottom of any email you receive from us.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.  

Children’s Privacy

Our Website is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so we can delete it.  

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Website. We encourage you to review this Privacy Policy periodically for any updates.